Citrus Hotel Cardiff By Compass Hospitality, Cardiff
About the Hotel
Citrus Hotel Cardiff By Compass Hospitality is a newly refurbished establishment located in Cardiff Centre, the commercial and leisure hub of Wales. The hotel offers budget-friendly accommodation with a designer feel, appealing to both business and leisure travelers. Its proximity to Cardiff Central Train Station enhances accessibility to various attractions and events across the city.
Location
Situated between Cardiff Central Station and Cardiff Queens Street Station, the hotel is ideally located for easy exploration of the city. Nearby attractions include the Principality Stadium, Cardiff Market, and Motorpoint Arena, all within walking distance. The hotel serves as a convenient base for experiencing Cardiff's vibrant cultural and event scene.
Rooms
Citrus Hotel features newly refurbished deluxe rooms with an en-suite layout including super comfortable king or twin beds. Each room is equipped with complimentary high-speed WiFi, Smart TV, and bottled water, ensuring a convenient stay. Guests can enjoy panoramic views of the city from their higher floor accommodations, complete with complimentary tea and coffee making facilities.
Eat & Drink
The hotel provides a diverse breakfast selection, serving hot and cold items in its breakfast room on the first floor. Options include fruit juices, Danish pastries, toast, a variety of cereals, and traditional hot items such as bacon, sausage, and scrambled eggs. Light snacks and refreshments are offered at the chic lobby bar, complementing the overall dining experience available to guests.
Leisure & Business
Citrus Hotel offers essential leisure and business facilities, including a 24-hour reception desk for guest assistance. For those traveling for work, the hotel’s complimentary WiFi and in-room workspaces cater to business needs. The hotel’s central location facilitates access to numerous events throughout the year, such as rugby, football, and concerts.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Paid on-site parking lot
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Elevator
- Souvenir store
Sports & Fitness
- Tennis court
- Fitness studio
Guest Parking
- Electric kettle
Services
- 24-hour room service
- Laundry
Dining
- Bar/ Lounge area
Spa & Leisure
- Sauna
Room features
- Free Wi-Fi in rooms
- In-room air conditioning
- Mini-bar
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Cable/ Satellite television
- Paid movies
- Telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Despite a few drawbacks like a small dirty fan in the room and a giant TV taking up the desk space, my stay at the hotel was overall pleasant. The rooms were kept in excellent condition, and the location was fantastic being close to the city center and within walking distance of many attractions. However, the unfriendly encounter with a staff member during check-in left a negative impression.
I loved my stay at this hotel! The rooms were cozy and kept in excellent condition with two heaters for extra comfort. The service, although a bit lacking in professionalism at reception, was thankfully redeemed by the great room service and laundry options. The location was superb, close to the city center and within walking distance of major attractions. The dining experience was a hit with delicious cakes for non-meat eaters. The facilities were top-notch, making my stay truly enjoyable.
The hotel had large glass windows in the rooms, and even with an electric fan, they weren't cleaned or towels changed during my stay. The service was rude when checking in, almost to the point of suggesting we leave, but the night shift staff handled our refund request professionally. The location was convenient, within walking distance of the city center and the Cardiff international center. Dining didn't offer much beyond basic continental options. The facilities were adequate but lacking in certain areas.
The hotel offers dual-aspect views, a bigger TV for enjoying Netflix, and includes breakfast. The rooms come well-equipped, but the service experience varies between exceptional on the night shift to needing improvement during check-in. The location is convenient, close to local attractions and within walking distance of the city center. The dining experience might have room for improvement at certain times, yet the facilities are adequate for a comfortable stay.
I had a mixed experience at this hotel. On the positive side, the location was superb, right opposite the Cardiff International Centre, making it convenient for attending events. The friendly staff made our stay pleasant, but the unprofessional behavior during check-in was a major downside. The dining options were lacking, but the included breakfast was a nice touch. Overall, it was an average stay with some notable ups and downs.
The hotel offers great views of the surrounding area with quirky artwork in the rooms, but there was no spare bed for my son. The service was excellent, but a staff member at the reception desk was rude during check-in. The location is right in the City Centre, close to the Cardiff international centre. The breakfast included homemade preserves but was served at a slightly awkward time. The facilities were well-maintained.
The hotel has a perfect location, right in the heart of the city center and just across the road from the Cardiff International Centre where we were attending a concert. The rooms offer panoramic views over Cardiff, but some seem a bit chipped. The service needs improvement as the night shift staff was rude during check-in. The dining experience was good, with many alternatives available for breakfast. The hotel's facilities were adequate, and the price was reasonable considering the prime location.
The hotel offers fabulous rooms with spectacular views over Cardiff, but some encounters with the staff were disappointing. The central location is convenient for exploring the city, and the dining options cater to various preferences. The facilities are adequate for a comfortable stay.
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